| You might be purchasing broadband satellite | | | | services but you shouldn't rely solely on these |
| Internet service for simple entertainment or you | | | | services to protect your equipment. Think of such |
| may be purchasing the service for your business. | | | | services as an enhancement. You'll still need |
| Either way, you have the right as a customer to | | | | anti-virus software-there are many quality, free |
| feel like your business is valued and that the | | | | suites for home users, do a search-and a good |
| company from whom you contract the service | | | | firewall to protect your computer from harm. |
| will be there to help you should things go wrong. | | | | Remember that you're on your own as far as |
| Internet service is a responsibility of both the user | | | | where you decide to surf. If you practice unsafe |
| and the company and, with a good working | | | | surfing habits and start downloading files without |
| relationship; the experience can be incredibly | | | | regard to your safety, it's hardly the providers |
| gratifying. | | | | fault if your computer gets ruined! |
| Your Internet service provider should have 24 | | | | You can also do a lot to make sure everyone |
| hour tech support available, by phone, to its | | | | else on the Internet has a better experience. |
| customers. The Internet is a 24 hour a day affair | | | | Some viruses will turn your computer into a |
| and the vast majority of surfers don't do the bulk | | | | "zombie" which will continually spew the virus to |
| of their browsing during business hours. Find a | | | | any computer to which it can connect via email or |
| company with good tech support and that makes | | | | other means. Make sure you scan your computer |
| an effort to be available when you need them. | | | | regularly. The idea that there are some brands of |
| Some people who make their living online tend to | | | | computer that are immune to viral infection is a |
| work very odd hours and having a friendly voice | | | | myth. Every computer user has a responsibility to |
| that's willing to help when things go wrong at 3am | | | | make sure that their computer isn't causing |
| is a great comfort. | | | | problems. If your computer is sending viruses out, |
| Your equipment should come with a guarantee | | | | expect your service to get cut until you remedy |
| that spans at least 6 months. A 12 month | | | | the problem. |
| guarantee is excellent and anything beyond that is | | | | You can really help out by not forwarding junk |
| the mark of a truly committed company. While | | | | emails, as well. Every one of these forwards |
| satellite equipment is very reliable, things do | | | | takes up server resources and bandwidth to send. |
| sometimes go wrong and a company that is | | | | Use your Internet wisely and, with a good |
| willing to step in an make the system work for | | | | company providing the service, you'll quickly fall in |
| you is well worth the subscription price. | | | | love with satellite broadband as you probably |
| As a user, you also have some responsibility. | | | | already have with satellite television! |
| Good companies will offer various virus filtering | | | | |