| RingCentral, a widely known provider of telephone | | | | facility for extension dialing |
| communications tools, has been offering virtual | | | | - Quick access to view voicemail messages either |
| phone service- particularly for small businesses. | | | | directly on SoftPhone or conveniently by dialing |
| RingCentral dons the role of a virtual receptionist, | | | | *86. |
| totally managing all phone calls and faxes that are | | | | - Abbreviated dialing up to 10 numbers with single |
| received at the office. The big advantage is, it | | | | digit dialing. |
| reduces overhead costs and helps employees | | | | - Press *69 to return a missed call, if the caller ID |
| with more valuable time to concentrate on | | | | is not empty |
| developing the business. Recently, RingCentral | | | | Advanced Features |
| added VoIP for their system - calling it DigitalLine. | | | | - Using SoftPhone - possible to record and store |
| An adaptor comes free and competitive VoIP | | | | conversations. Can access recorded calls on your |
| rates apply. | | | | PC and email them to your colleagues. |
| Optional DigitalLine VoIP Phone Service has the | | | | - SoftPhone with full call controller functionality |
| unique facility to instantly add digital phone lines | | | | - Select your caller ID to be displayed when you |
| wherever you have high-speed Internet access - | | | | make calls from your RingCentral |
| capable of easily connecting satellite offices, home | | | | - Can even use your toll free number as your |
| offices and remote employees. It is compatible | | | | caller ID. |
| with your existing standard telephones, IP phones | | | | - Transfer calls in real time |
| or your PC using a RingCentral Call Controller. | | | | - Unified call logs far all incoming and outgoing calls |
| DigitalLine VoIP service elevates the virtual phone | | | | in a single call log |
| system to a comprehensive business | | | | - View missed phone calls on your SoftPhone and |
| communication solution, facilitating making and | | | | Internet phone. |
| receiving calls using the broadband Internet | | | | Basic configuration involves registering your |
| connection. Regardless of your telephone traffic, | | | | account, receiving your phone number, and then |
| DigitalLine will be far more cost-effective than the | | | | setting up the auto-attendant so that customers |
| traditional phone service. There is the exhaustive | | | | hear what you want them to. Advanced |
| Call Log that will record all incoming and outgoing | | | | customization cover features like call forwarding, |
| calls. | | | | voice mail retention, call routing, and even call |
| The facility exists to answer and initiate DigitalLine | | | | screening and blocking. The process is fairly easy |
| calls from - RingCentral Call Controller with | | | | once you become familiar with the interface. |
| SoftPhone or the already available analog | | | | RingCentral enables small and midsize businesses |
| telephone using an ATA adapter or a digital IP | | | | to have what might otherwise be unaffordable |
| phone that connects directly to the network | | | | smart-PBX features. The other two VoIP |
| connection. | | | | contenders in the market are Microsoft Response |
| Standard features | | | | Point and Avaya Quick Edition/ Netgear VoIP - |
| - Call anywhere in the U.S. and Canada for a single | | | | both of which require an on-site hardware |
| low rate. | | | | software combination. RingCentral is different as |
| - Unlimited inbound calling to local RingCentral | | | | its IP-capable PBX offers a service delivered |
| numbers when answered on DigitalLine. | | | | entirely over the Internet. You need neither an |
| - Capable of using DigitalLine with your existing | | | | on-site PBX nor a phone consultant. |
| analog phone through a hardware (ATA) adapter | | | | RingCentral is a company that immensely cares |
| - Multi-way calling/ call conferencing. With a regular | | | | for the customers and that possibly is one key to |
| phone, it is possible to conference up to three | | | | its success. All their products and services are |
| callers. | | | | carefully designed with the user’s needs in |
| - Ability to view caller ID of incoming calls and | | | | mind. |