| The larger T1 Internet Providers provide many | | | | choosing a TI Internet provider. Most people using |
| services with their packages. If one selects a T1 | | | | these providers have invested a great deal of |
| Internet Provider that is already providing phone | | | | money in their website and marketing strategies. |
| service and T1 lines for businesses the addition of | | | | When there is a problem it is important that one |
| the Internet service is accomplished by adding this | | | | be able to reach a customer service |
| service to the payment. However, if one is | | | | representative who is knowledgeable and can |
| shopping for T1 Internet providers there are | | | | answer questions quickly. |
| some considerations that need to be made | | | | Another important consideration is whether or not |
| before committing to a contract. | | | | the T1 providers know who their T1 carrier is and |
| A T1 line is expensive and one will find that even | | | | how reliable they are. While the T1 Internet |
| affordable T1 Internet providers become more | | | | providers are working directly with the T1 carrier |
| expensive when the T1 highspeed internet | | | | and absorbing much of the cost that would be |
| services are added to their package. When a T1 | | | | carried by the individual, if the system goes down |
| Internet provider is using a T1 line that has been | | | | it will be the individual who suffers. There are |
| acquired from a 3rd party T1 carrier it is | | | | some 3rd party T1 carriers that do not |
| important to consider that there may be more | | | | communicate with their customers at all. Knowing |
| down time for ones system than if the T1 | | | | that the T1 Internet provider has a working |
| Internet provider and T1 carrier were the same | | | | relationship with the T1 carrier will give a business |
| company. | | | | the security it needs to rely on the provider. |
| T1 carriers who offer internet services often | | | | Finding about the T1 Internet providers who are |
| offer some other services that other T1 Internet | | | | being considered is another important step in |
| providers are unable to provide. For instance | | | | creating a long term relationship with the provider. |
| some of the T1 carriers offer internet services as | | | | One wants to find out about the company and it's |
| well as VOIP, teleconferencing, and immediate | | | | longevity and reputation. If the company has a |
| customer support when there is an issue with the | | | | history of disappointing results with customers |
| system. | | | | one wants to know that before relying on them |
| TI Internet providers are usually less expensive | | | | to be an important part of the business' success. |
| than T1 Carriers however they also do not have | | | | There are some cases when a T1 line is not going |
| the service level agreement that is provided by | | | | to be helpful or effective for a business. A |
| T1 carriers. These service level agreements | | | | reputable and reliable T1 Internet provider will |
| guarantee that the T1 line will not malfunction or | | | | have other options and alternatives available for |
| go down with the customer receiving a discount | | | | the customer that will better meet their needs. If |
| on their bill. TI Internet Providers cannot offer this | | | | a company is very small, does not require the |
| guarantee because they cannot control, maintain, | | | | array of functions and features that the 24 |
| or manipulate the T1 line. If the T1 line goes down | | | | channel T1 line has and is working on a limited |
| they must wait for a repair from the carrier. | | | | budget, then another system may prove more |
| Customer service is very important when | | | | viable. |