| The advanced voice communication has | | | | standard Calling through VoIP eliminates the need |
| dramatically transformed the way business or | | | | for costly dedicated landlines to connect callers. It |
| corporate houses conduct their business in | | | | offers a host of special features and capabilities |
| different parts of the world. The businesses are | | | | which make communication more productive. The |
| speedily migrating to systems which use | | | | added features include 3-way calls, forward, |
| advanced and unified communication rather than | | | | return, and transfer a call, voicemail, caller ID and |
| PSTN services. The cost-effective and | | | | caller ID block and many more. With the |
| enhancement of organisational productivity backed | | | | advanced VoIP phone services, the users can |
| the services significantly. Apart from these | | | | enjoy long distance and international calls at lower |
| benefits, advancement in technology has changed | | | | rates. |
| the way companies communicate and exchange | | | | Some of the best features of VoIP solution are |
| the messages or images via single IP network. | | | | as follows: |
| This efficient IP network and strong infrastructure | | | | 1.Functionality: The VoIP solution offers a |
| worldwide tend to deliver superior voice quality | | | | complete functionality on the voice over IP |
| and high quality VoIP solutions to business or | | | | platform including the services in the traditional |
| casual users. Therefore, it can be said that IP | | | | circuit switched technology. |
| solution is ideal for contact centres, ISP/ITSP | | | | 2.Cost Effective: By using the VoIP solutions, the |
| solution, corporate business houses as well as | | | | users can save their monthly telephone bills by up |
| switchless resellers. | | | | to 40-60 percent than PSTN services. Therefore, |
| This VoIP phone service is based on a packet | | | | migration to VoIP drastically cut down the |
| switching technique, wherein the analogue audio | | | | communication cost. |
| signals are converted to IP compressed digital | | | | 3.Quality Network: The VoIP phone service |
| data. Importantly, the cost of transferring digital | | | | provides the users a quality network to ensure an |
| data over the Internet is cheaper than analogue | | | | enhanced communication network. Thanks to the |
| signals in the pre-existing PSTN service. The | | | | IP network, wherein calls are transmitted in data |
| process of transmitting the data directly results in | | | | packets over Internet. |
| cheap rates and unparalleled service. | | | | 4.Reliability: The VoIP calls are reliable, as the |
| The best part of VoIP phone calls is its | | | | users can experience fast and speedy data |
| state-of-art-technology which provides | | | | transformation. |
| communication features such as flexibility, | | | | 5.Security: The VoIP service providers ensure |
| scalability and reliability at low cost without | | | | robust security features, which boost the |
| compromising on the quality of network. | | | | confidence level of business houses while |
| However, this advanced services provide a | | | | communicating with their clients or customers. |
| comprehensive communication environment for | | | | 6.Scalability: The users of IP telephony network |
| day to day dealings. While using the VoIP | | | | enjoys scalability in terms of capacity and |
| solutions, the users have privilege to run a wide | | | | destinations. As a matter of fact, the users enjoy |
| variety of voice applications, receive and send | | | | calling even from the remotest area. |
| faxes, expand circuits, get accurate billing along | | | | Moving ahead on the footprints of big houses, |
| with customised reports and lots more. | | | | small and medium sized enterprises and individual |
| To make VoIP calls, the users require only | | | | users are considering IP telephony solutions as a |
| addition piece of equipment i.e. ATA. Analogue | | | | part of their day-to-day communication. The |
| Telephone Adaptor or ATA is usually supplied by | | | | business houses are opting for these voice over |
| VoIP service provider at the time when the users | | | | IP services so that they can improve internal |
| sign up for the service. This device allows the | | | | operations while, casual users are happy with |
| users to make phone calls as normal, using the | | | | reduction in the phone bills. |