| When you call to get your satellite Internet | | | | landscaping. |
| connection installed in your house, you’ll make | | | | Your newly-installed antenna will be grounded, so |
| an appointment for a window of time on a certain | | | | it’s safe from electrical discharge. If your |
| day. The installer asks for a window so he can | | | | installer needs you to supply anything or adjust |
| efficiently plan his installations for the day, which | | | | anything in order to ground the equipment |
| actually saves you money on your bill. | | | | properly, he’ll let you know. |
| There are just a few things you need to know | | | | A hole will be drilled in your exterior wall to allow |
| and have in order before your installer arrives for | | | | for coaxial cable entry, unless there’s another |
| your appointment time. Your installer will bring | | | | entry method already in place. Please don’t |
| along all the latest technology such as your | | | | drill the hole yourself—allow your installer to do |
| modem, antenna, and proper cables. Please | | | | it for you, because he’ll check for wiring in |
| remove any previously installed equipment and | | | | your walls and keep everything safe. |
| dispose of it properly. | | | | If there’s already an entry for the cable, |
| You do need to have a clear view of the | | | | point it out to your installer in case he can reuse |
| southern sky, so clear away any trees or tree | | | | it. Your installer should weather seal any new |
| branches to allow the satellite an unobstructed | | | | entry holes, as appropriate. |
| view. Always keep in mind that trees tend to | | | | A cable jack will be mounted in a convenient |
| keep growing, so if you find your signal is | | | | location near your computer inside the house. |
| degrading after a few years of perfect service, | | | | Please clear space near your desk so the installer |
| that’s probably the first thing to check. | | | | can work comfortably, and so your possessions |
| The antenna will be mounted on a sturdy | | | | aren’t in any danger of being bumped. The |
| structure or pole at least five feet off the | | | | coaxial cable jack is the same size as a telephone |
| ground. The area must be accessible by a | | | | jack, so you’ll probably never even notice |
| twenty-five foot ladder. Clear out a good sized | | | | it’s there once the installation is complete. |
| area to make it easy for your installer to work. | | | | Your satellite Internet installer is a professional |
| Your installer may bring along an assistant, so | | | | with all the knowledge and equipment he needs to |
| make sure there’s room for two people to | | | | install your satellite Internet service with ease and |
| work comfortably in the area. If there are | | | | get you set up quickly. By the time your installer |
| shrubs or plants in the area, please cover them | | | | is done, you’ll be set up and ready to begin |
| with a sheet or plastic and point them out to the | | | | surfing the Internet at amazing speeds. Prepare |
| installers so they can be careful of your | | | | to be very happy! |